PRESQUE ISLE STATE PARK

VOLUNTEER POSITION

Volunteer Position Title: TREC Information Desk Assistant

Site: (TREC) Tom Ridge Environmental Center

Position Description:

• Greet all visitors, answer questions, provide program information, provide information about the Tom Ridge Environmental Center (TREC), Presque Isle State Park (PISP), and Erie Bluffs State Park (EBSP)
• Direct questions regarding the local area and attractions to the Visit Erie staff when available.
• Assist with signing in guests for park office use or partner business.
• Provide visitors with interactive materials and program materials.
• Upon visitor request you can provide tours of the Aqua Lab and/or Natural History Collection Museum.
• Parent or guardian must be present with minors
• Assist with folding brochures, making buttons, cutting out programming materials and other tasks that park staff may need assistance with.
• Assist Park staff offsite at local events such as sport shows, community events, and other opportunities.

Time Requirements:

• There will be two shifts to cover at the desk: 10:00am-1:00pm and 1:00pm-4:00pm
• Volunteers must arrive 5 minutes prior to the shift time to receive updates from staff or previous volunteers.
• Tom Ridge Environmental Center hours are, April 1 – October 31 open daily 8:00 am to

4:00 pm.  November 1 – March 31 open Tuesday -Saturday 8:00am to 4:00 pm.

• 3 to 4 hours for offsite events may be expected.

Skills/Training:

• Ability to understand and follow verbal and written instructions necessary to job
• Ability to listen and respond to visitors appropriately
• Ability to speak comfortably to individuals and groups
• Knowledge and familiarity of facility and park
• Attendance at volunteer training
• Understanding of DCNR and its mission

Uniform:

• Uniform vests or T-shirts with name tags will be provided with DCNR Conservation Volunteer logo to be worn while volunteering.
• Professional, appropriate casual dress
• Shirt and pants should be of neutral colors (white, tan, black)
• Space will be available to store personal items while working

Evaluation:

DCNR staff will perform evaluations of performance and provide feedback for development.